FAQ – Frequently Asked Questions

❓ When will my order be shipped?
We ship within 1–2 business days and send tracking information by email.

❓ What payment methods do you accept?
MobilePay, Dankort/VISA/MasterCard, Apple Pay and bank transfer (by arrangement).

❓ Do I have a right of withdrawal?
Yes, 14 days right of withdrawal – provided the item is returned in the same condition.

❓ How do I return?
Contact us and fill out the return form. You will be responsible for shipping.

❓ Do you ship abroad?
Yes, we ship to the entire EU. Shipping is calculated at checkout.

❓ Do you buy cards?
Yes – contact us with a description and pictures of your cards and we will evaluate them.